POST /api/v2/channels/voice/agents/{agent_id}/tickets/{ticket_id}/display
Allows you to instruct an agent's browser to open a ticket.
When the message is successfully delivered to an agent's browser:
Status: 200 OK
When agent_id or ticket_id is invalid:
Status: 404 Not Found
Allowed For
- Agents
Servers
- https://{subdomain}.{domain}.com
Path parameters
| Name | Type | Required | Description |
|---|---|---|---|
ticket_id |
Integer | Yes |
The ID of the ticket |
agent_id |
Integer | Yes |
ID of an agent |
How to start integrating
- Add HTTP Task to your workflow definition.
- Search for the API you want to integrate with and click on the name.
- This loads the API reference documentation and prepares the Http request settings.
- Click Test request to test run your request to the API and see the API's response.