PUT /api/v2/custom_statuses/{custom_status_id}

Takes a custom_status object that specifies the properties to update.

Allowed For

Servers

Path parameters

Name Type Required Description
custom_status_id Integer Yes

The id of the custom status

Request headers

Name Type Required Description
Content-Type String Yes The media type of the request body.

Default value: "application/json"

Request body fields

Name Type Required Description
custom_status Object No
custom_status.active Boolean No

True if the custom status is set as active; inactive if false

custom_status.description String No

The dynamic content placeholder, if present, or the "description" value, if not. See Dynamic Content Items

custom_status.end_user_description String No

The dynamic content placeholder, if present, or the "end_user_description" value, if not. See Dynamic Content Items

custom_status.agent_label String No

The dynamic content placeholder, if present, or the "agent_label" value, if not. See Dynamic Content Items

custom_status.end_user_label String No

The dynamic content placeholder, if present, or the "end_user_label" value, if not. See Dynamic Content Items

How to start integrating

  1. Add HTTP Task to your workflow definition.
  2. Search for the API you want to integrate with and click on the name.
    • This loads the API reference documentation and prepares the Http request settings.
  3. Click Test request to test run your request to the API and see the API's response.