GET /api/v2/custom_statuses

Lists all undeleted custom ticket statuses for the account. No pagination is provided.

Allowed For

Servers

Query parameters

Name Type Required Description
status_categories String No

Filter the list of custom ticket statuses by a comma-separated list of status categories

active Boolean No

If true, show only active custom ticket statuses. If false, show only inactive custom ticket statuses. If the filter is not used, show all custom ticket statuses

default Boolean No

If true, show only default custom ticket statuses. If false, show only non-default custom ticket statuses. If the filter is not used, show all custom ticket statuses

How to start integrating

  1. Add HTTP Task to your workflow definition.
  2. Search for the API you want to integrate with and click on the name.
    • This loads the API reference documentation and prepares the Http request settings.
  3. Click Test request to test run your request to the API and see the API's response.