DELETE /api/v2/deleted_tickets/destroy_many
Permanently deletes up to 100 soft-deleted tickets. See Soft delete in the Zendesk GDPR docs. To soft delete tickets, use the Bulk Delete Tickets endpoint.
This endpoint accepts a comma-separated list of up to 100 ticket ids. It enqueues a ticket deletion job and returns a payload with the jobs status.
If one ticket fails to be deleted, the endpoint still attempts to delete the others. If the job succeeds, the tickets that were successfully deleted are permanently deleted. This operation can't be undone.
This endpoint returns a job_status JSON object and queues a background job to do the work. Use the Show Job Status endpoint to check for the job's completion. Only a certain number of jobs can be queued or running at the same time. See Job limit for more information.
Allowed For
- Agents
Servers
- https://{subdomain}.{domain}.com
Query parameters
| Name | Type | Required | Description |
|---|---|---|---|
ids |
String | Yes |
Comma-separated list of ticket ids |
How to start integrating
- Add HTTP Task to your workflow definition.
- Search for the API you want to integrate with and click on the name.
- This loads the API reference documentation and prepares the Http request settings.
- Click Test request to test run your request to the API and see the API's response.