DELETE /api/v2/deleted_tickets/{ticket_id}

Permanently deletes a soft-deleted ticket. See Soft delete in the Zendesk GDPR docs. To soft delete a ticket, use the Delete Ticket endpoint.

This endpoint enqueues a ticket deletion job and returns a payload with the jobs status.

If the job succeeds, the ticket is permanently deleted. This operation can't be undone.

This endpoint returns a job_status JSON object and queues a background job to do the work. Use the Show Job Status endpoint to check for the job's completion.

Allowed For

Servers

Path parameters

Name Type Required Description
ticket_id Integer Yes

The ID of the ticket

How to start integrating

  1. Add HTTP Task to your workflow definition.
  2. Search for the API you want to integrate with and click on the name.
    • This loads the API reference documentation and prepares the Http request settings.
  3. Click Test request to test run your request to the API and see the API's response.