GET /api/v2/macros/{macro_id}/apply
Returns the changes the macro would make to a ticket. It doesn't actually change a ticket. You can use the response data in a subsequent API call to the Tickets endpoint to update the ticket.
The response includes only the ticket fields that would be changed by the macro. To get the full ticket object after the macro is applied, see Show Ticket After Changes.
Allowed For
- Agents
Servers
- https://{subdomain}.{domain}.com
Path parameters
| Name | Type | Required | Description |
|---|---|---|---|
macro_id |
Integer | Yes |
The ID of the macro |
How to start integrating
- Add HTTP Task to your workflow definition.
- Search for the API you want to integrate with and click on the name.
- This loads the API reference documentation and prepares the Http request settings.
- Click Test request to test run your request to the API and see the API's response.