GET /api/v2/macros/new
Returns an unpersisted macro representation derived from a ticket or macro.
The endpoint takes one of the following query parameters: macro_id or ticket_id. If you include both, macro_id is used.
Allowed For
- Agents
Servers
- https://{subdomain}.{domain}.com
Query parameters
| Name | Type | Required | Description |
|---|---|---|---|
ticket_id |
Integer | Yes |
The ID of the ticket from which to build a macro replica |
macro_id |
Integer | Yes |
The ID of the macro to replicate |
How to start integrating
- Add HTTP Task to your workflow definition.
- Search for the API you want to integrate with and click on the name.
- This loads the API reference documentation and prepares the Http request settings.
- Click Test request to test run your request to the API and see the API's response.