PATCH /api/v2/routing/attributes/{attribute_id}/values/{attribute_value_id}
Updates the name and ticket conditions of a skill. When a ticket is created, the skill is applied to a ticket if the ticket meets the specified condition or conditions. See the Conditions reference for more information.
Allowed For
- Admins
Servers
- https://{subdomain}.{domain}.com
Path parameters
| Name | Type | Required | Description |
|---|---|---|---|
attribute_value_id |
String | Yes |
The ID of the skill-based routing attribute value |
attribute_id |
String | Yes |
The ID of the skill-based routing attribute |
How to start integrating
- Add HTTP Task to your workflow definition.
- Search for the API you want to integrate with and click on the name.
- This loads the API reference documentation and prepares the Http request settings.
- Click Test request to test run your request to the API and see the API's response.