PUT /api/v2/suspended_tickets/recover_many
Accepts up to 100 ids (the auto-generated id, not the ticket id.) Note that suspended tickets that fail to be recovered are still included in the response.
Allowed For
- Admins and agents in custom roles with permission to manage suspended tickets on Enterprise plans
- Unrestricted agents on all other plans
Servers
- https://{subdomain}.{domain}.com
Query parameters
| Name | Type | Required | Description |
|---|---|---|---|
ids |
String | Yes |
A comma separated list of ids of suspended tickets to recover. |
How to start integrating
- Add HTTP Task to your workflow definition.
- Search for the API you want to integrate with and click on the name.
- This loads the API reference documentation and prepares the Http request settings.
- Click Test request to test run your request to the API and see the API's response.