GET /api/v2/tickets
Servers
- https://{subdomain}.{domain}.com
Query parameters
| Name | Type | Required | Description |
|---|---|---|---|
external_id |
String | No |
Lists tickets by external id. External ids don't have to be unique for each ticket. As a result, the request may return multiple tickets with the same external id. |
support_type_scope |
String | No |
Lists tickets by support type. Possible values are "all", "agent", or "ai_agent". Defaults to "agent" |
How to start integrating
- Add HTTP Task to your workflow definition.
- Search for the API you want to integrate with and click on the name.
- This loads the API reference documentation and prepares the Http request settings.
- Click Test request to test run your request to the API and see the API's response.