GET /api/v2/tickets/{ticket_id}/comments/count
Returns an approximate count of the comments added to the ticket. If the count exceeds 100,000, the count will return a cached result. This cached result will update every 24 hours.
The count[refreshed_at] property is a timestamp that indicates when the count was last updated.
Note: When the count exceeds 100,000, count[refreshed_at] may occasionally be null.
This indicates that the count is being updated in the background, and count[value] is limited to 100,000 until the update is complete.
Allowed For
- Agents
Servers
- https://{subdomain}.{domain}.com
Path parameters
| Name | Type | Required | Description |
|---|---|---|---|
ticket_id |
Integer | Yes |
The ID of the ticket |
How to start integrating
- Add HTTP Task to your workflow definition.
- Search for the API you want to integrate with and click on the name.
- This loads the API reference documentation and prepares the Http request settings.
- Click Test request to test run your request to the API and see the API's response.