DELETE /api/v2/tickets/{ticket_id}
Allowed For
- Admins
- Agents with permission to delete tickets
Agent delete permissions are set in Support. See Deleting tickets in the Support Help Center.
Ticket deletion rate limit
You can delete 400 tickets every 1 minute using this endpoint. The rate limiting mechanism behaves as described in Rate limits in the API introduction. Zendesk recommends that you obey the Retry-After header values. To delete many tickets, you may use Bulk Delete Tickets.
Servers
- https://{subdomain}.{domain}.com
Path parameters
Name | Type | Required | Description |
---|---|---|---|
ticket_id |
Integer | Yes |
The ID of the ticket |
How to start integrating
- Add HTTP Task to your workflow definition.
- Search for the API you want to integrate with and click on the name.
- This loads the API reference documentation and prepares the Http request settings.
- Click Test request to test run your request to the API and see the API's response.