DELETE /api/v2/tickets/{ticket_id}

Allowed For

Agent delete permissions are set in Support. See Deleting tickets in the Support Help Center.

Ticket deletion rate limit

You can delete 400 tickets every 1 minute using this endpoint. The rate limiting mechanism behaves as described in Rate limits in the API introduction. Zendesk recommends that you obey the Retry-After header values. To delete many tickets, you may use Bulk Delete Tickets.

Servers

Path parameters

Name Type Required Description
ticket_id Integer Yes

The ID of the ticket

How to start integrating

  1. Add HTTP Task to your workflow definition.
  2. Search for the API you want to integrate with and click on the name.
    • This loads the API reference documentation and prepares the Http request settings.
  3. Click Test request to test run your request to the API and see the API's response.