GET /api/v2/tickets/{ticket_id}/email_ccs
Returns any users cc'd on the ticket.
Availability
The CCs and Followers feature must be enabled in Zendesk Support.
If the feature is not enabled, the default CC functionality is used. In that case, use List Collaborators to list the users cc'ed on the ticket.
Allowed For
- Agents
Servers
- https://{subdomain}.{domain}.com
Path parameters
| Name | Type | Required | Description |
|---|---|---|---|
ticket_id |
Integer | Yes |
The ID of the ticket |
How to start integrating
- Add HTTP Task to your workflow definition.
- Search for the API you want to integrate with and click on the name.
- This loads the API reference documentation and prepares the Http request settings.
- Click Test request to test run your request to the API and see the API's response.