GET /api/v2/tickets/{ticket_id}/macros/{macro_id}/apply
Returns the full ticket object as it would be after applying the macro to the ticket. It doesn't actually change the ticket.
To get only the ticket fields that would be changed by the macro, see Show Changes to Ticket.
Allowed For
- Agents
Servers
- https://{subdomain}.{domain}.com
Path parameters
| Name | Type | Required | Description |
|---|---|---|---|
ticket_id |
Integer | Yes |
The ID of the ticket |
macro_id |
Integer | Yes |
The ID of the macro |
How to start integrating
- Add HTTP Task to your workflow definition.
- Search for the API you want to integrate with and click on the name.
- This loads the API reference documentation and prepares the Http request settings.
- Click Test request to test run your request to the API and see the API's response.