POST /api/v2/tickets/{ticket_id}/satisfaction_rating
Creates a CSAT rating for a solved ticket, or for a ticket that was previously solved and then reopened.
Only the end user listed as the ticket requester can create a satisfaction rating for the ticket.
Allowed For
- End user who requested the ticket
The end user must be a verified user.
Servers
- https://{subdomain}.{domain}.com
Path parameters
| Name | Type | Required | Description |
|---|---|---|---|
ticket_id |
Integer | Yes |
The id of the ticket |
How to start integrating
- Add HTTP Task to your workflow definition.
- Search for the API you want to integrate with and click on the name.
- This loads the API reference documentation and prepares the Http request settings.
- Click Test request to test run your request to the API and see the API's response.