GET /api/v2/users/{user_id}/skips
Archived tickets are not included in the response. See About archived tickets in the Support Help Center.
Pagination
- Cursor pagination (recommended)
- Offset pagination
See Pagination.
Returns a maximum of 100 records per page.
Allowed For
- Agents with "View only" or higher reports permissions in Support. These permissions are distinct from Explore permissions.
- Agents retrieving their own skips
Servers
- https://{subdomain}.{domain}.com
Path parameters
| Name | Type | Required | Description |
|---|---|---|---|
ticket_id |
Integer | Yes |
The ID of the ticket |
user_id |
Integer | Yes |
User ID of an agent |
Query parameters
| Name | Type | Required | Description |
|---|---|---|---|
sort_order |
String | No |
Sort order. Defaults to "asc" Possible values:
|
How to start integrating
- Add HTTP Task to your workflow definition.
- Search for the API you want to integrate with and click on the name.
- This loads the API reference documentation and prepares the Http request settings.
- Click Test request to test run your request to the API and see the API's response.